Meet Our Counselors

Education Fund Career Counselors are available throughout the regions where we work. View bios and contact information below, organized by region.

Northern California

Jennifer Frost, San Jose

Career Counselor, San Jose
Tel: 408.287.3425

Jennifer is located in the Education Fund’s San Jose office. She earned her Master’s Degree from Santa Clara University in Counseling/Psychology. Prior to joining the Education Fund in November 2007, she worked as a Vocational Counselor with San Jose Job Corps for 7 years, working with at risk youth and young adults in a vocational/education setting and providing case management and support to youth in the areas of Medical Office, Dental Assisting, Medical Assistant and Clerical vocational training programs. Jennifer brings to the Education Fund extensive experience in vocational education, case management, social services and facilitation experience of support groups for youth and adults. Jennifer enjoys working with people to help make a difference in their lives and strives to provide inspiration and support to those who want to move up the career ladder in the health care field.

Daisy M. Kinyauo, Bay Area

Career Counselor, Bay Area
Tel: 510.250.6836

Daisy is a Bay Area Career Counselor and works out of the Oakland office. Having experienced a positive career change herself, Daisy enjoys working with members who want to move into meaningful and rewarding careers. With the use of skill and career interest assessments, Daisy helps members to explore career options, determine necessary training and create a career plan. Before joining the Education Fund in 2005, Daisy worked as a Career & College Counselor at several Bay Area community colleges and as a Career Development Program Manager for a non-profit agency serving youth. Additionally, Daisy worked for 13 years as an Outreach and Admissions Officer for UCSF School of Pharmacy. Daisy earned a B.S. degree in Business Administration from University of San Francisco and in 2001 completed a M.S. degree in Counseling, with specializations in Career and College, from San Francisco State University. Daisy has taught courses on Career Development and Student Academic Success and has facilitated workshops on Career Exploration, Career Transition, and Job Search Strategies.

“The key to a happy and fulfilling future is knowing yourself. This self-knowledge is the most important component of finding the right career”
~ Richard Nelson Bolles

Kareim McKnight, Bay Area

Career Counselor, Bay Area
Tel: 510.250.6851

Kareim is a Career Counselor for the Bay Area who works with members from initial career exploration counseling through participation in educational programs that will advance members’ careers. Kareim has a Bachelor’s Degree from the University of California at Berkeley. They come from a social service background and have experience in career counseling, job coaching and case management. Additionally, Kareim has worked in the field of Education for the last 15 years, first as a course facilitator at their university and later creating and presenting community relevant workshops.

“I believe everyone has the right to work towards a better life for themselves and their communities. Talking to a career counselor can be the first step towards realizing your career goals.”

Lisa M. Ramos, Sacramento

Career Counselor, Sacramento
Tel: 916.444.6427

Lisa is an Education Fund’s Career Counselor serving the members in the greater Sacramento Region. She earned her Master of Science degree in Counseling, with a Career Counseling specialization, at Sacramento State University. Lisa’s professional background includes working in the areas of academic advising, recruitment, and human resources. Lisa has been with the Education Fund since 2005 and looks forward to continuing her work of assisting eligible members with their academic and career goals.

Clara Tao, Bay Area

Career Counselor, Oakland
Tel: 510-250-6866

Clara is a Career Counselor for the Education & Advancement program and works out of the Oakland office. Clara has her master degree in Business Administration from University of North Carolina at Chapel Hill. After working in the corporate world in the global market analysis field for 8 years, Clara decided to pursue a career which she is passionate about. She got a Career Development Practitioner certificate, and became a career counselor. Clara has worked in China, Canada and the US in both private sector and social service sector. She is passionate about helping students to live out the best version of themselves, stay motivated to find ones’ inner calling and advance their careers. Clara has facilitated workshops on How to Motivate Yourself and Get That Job, Career Exploration, Active listening, and Academic Success.

Southern California

Dan Bennington

Career Counselor, Los Angeles
Tel: 213.401.3007

Dan is an Education Fund Career Counselor serving members primarily in the Pacific Northwest. He earned his Master of Public Health (MPH) with an emphasis in Community Health Sciences at U.C.L.A. Dan previously worked as a union representative and has extensive experience in program development with an emphasis in diversity, equity, and inclusion. Dan has worked with SEIU and the Education Fund since 2003.

Shawn W. Hardeman

Career Counselor, Los Angeles
Tel: 213.401.3027

Shawn is a Career Counselor serving the members in our Southern California Region. She is an advanced counselor with an extensive background in various aspects of vocational interests, social services and conflict resolution; with over 15+ years of experience assisting individuals in various counseling roles. Shawn obtained her Master’s degree from University of Houston – Clear Lake in Behavioral Science. She has worked as a Qualified Vocational Rehabilitation Counselor (QVRC) for the State of Texas and has experience in assisting individuals with disabilities and social barriers in obtaining employment and self-sufficiency; she is also certified in Mediation (General and Divorce & Family). Shawn has a working knowledge of assessment and diagnostic tools and is familiar with motivational interviewing models and various forms of consumer advocacy.

“Service to others is the rent you pay for your room here on Earth”
~ Muhammad Ali

Monica Lond-Leblanc

Career Counselor, Los Angeles
Tel: 213.401.3010

Monica Lond-Le-Blanc is a Career Counselor in the Los Angeles office working with members to help them achieve their career goals. Prior to joining the Education Fund staff, Monica worked at Jewish Vocational Services as a Career Counselor helping clients, informed career choices and providing job search assistance and support. She also provided career and job search information to clients at three local food pantries. As a Career Counselor for 13 years at Mount St. Mary’s College, she provided academic and career counseling to students; created a variety of career workshops and events; developed and taught career planning courses and coordinated a weeklong job-shadowing program. Monica is Global Career Development Facilitator (GCDF), has a Bachelor of Arts Degree in Psychology from San Diego State University and a Master of Science Degree in Counseling Psychology from Mount St. Mary’s College in Los Angeles.

“Your work is to discover your work and then with all your heart to give yourself to it.”
~ Buddha

Amanda Reza

Career Counselor, Los Angeles
Tel: 213.401.3017

Amanda has been a Career Counselor working from the L.A. office since 2006. Before joining the Education Fund, Amanda worked as a Job Developer for Rio Hondo College and from there was hired as a Bilingual Career Counselor at a Career and Job Resource Center in Pasadena. After five years, she was promoted to Director of the Latina Career Counseling Program, where she provided workshop design and facilitation in English and Spanish. She has designed and facilitated Spanish and English workshops in Career Exploration, Resume Development, Interview Skills, Interview Dress, Time Management, Mid-life Career Change, Study Skills, and a 10-week Career Planning workshop. Amanda majored in Psychology and is a Certified Career Development Facilitator, and Certified Bilingual (Spanish) by L.A. County. For 11 years she has volunteered as an English/Spanish Career Workshop facilitator/ presenter at the Annual Adelante Mujer Latina Conference. She has also presented her workshops at the Annual California Hispanic Women’s Conference. Amanda appeared on Telemundo and Channel 34 on segments highlighting prominent Latinas making a difference in the community. Contact Amanda to explore your career path through learning more about who you are, and identifying your personality type, strengths and interests.

“My commitment to every client is to assist in identifying strengths and interests in order to set short and long term goals which will lead to a rich and rewarding career/work life.”

Central California

Ed Ballesteros, Bakersfield, Fresno, Stockton & Central Coast

Regional Coordinator, Fresno
Tel: 559.241.6520

Ed is the Education Fund’s Program Coordinator in the Central Valley. Ed worked at the Kaiser Permanente Fresno Medical Center for 16 years prior to joining the Education Fund in 2003. He has more than 10 years of workshop and training facilitation experience, initially as a Labor Management Partnership Master Trainer and now in various workshops under the Education Fund’s offerings. Ed has vast experience in program development/coordination, career counseling and case management, and has been instrumental in the successful completion of two Nurse Workforce Initiative Grants, which added more than 100 RN’s to the Central Valley workforce. Ed enjoys being a part of his client’s lives and helping them to achieve their personal and educational goals. Ed’s undergraduate work at Fresno State University was in Biology, with an emphasis in Physiology and a minor in Math, and he is currently pursuing his graduate degree in Counseling with an option in Counseling and Student Services – Higher Education Specialization.

“Go confidently in the direction of your dreams. Live the life you have imagined.”
~ Henry David Thoreau


Alicia Baker

Regional Coordinator, Nevada
Office: 702.547.6400  |  Phone/Text: 323.363.4632

As the Education Fund’s Regional Coordinator, Alicia Baker is responsible for member services in the Nevada region. She is a 25-year veteran in employment services, workforce development, and career planning, and counseling. Alicia earned a B.S. degree in Business Administration from Strayer University of Atlanta, Georgia, specializing in Human Resources. Alicia has taught courses on Career Development and has facilitated workshops on Career Exploration, Career Transition, and Job Search Strategies. Alicia is experienced in working with all cultural backgrounds, races, and military statuses, and she has a passion for supporting the growth and career exploration of individuals at all levels.

“To accomplish great things, we must not only act but also dream; not only plan but also believe.
~ Anatole France

Colorado, New Mexico, Nevada

Maria Isabela Aldana

Regional Coordinator, Denver
Tel: 303.330.7436

María Isabela Aldana is a Program Coordinator. She holds a Bachelor’s degree in History from the University of California, Los Angeles and a Master’s degree in Counseling and Student Services with a specialization in Higher Education from California State University, Fresno. Her professional background lies in the field of counseling, as well as education. Most recently, she served as a high school counselor, where she provided academic, career, and personal counseling to students and parents. Additionally, she has served as a counselor for middle school students, college athletes, and foster care youth. Her belief that everyone has the potential to advance and succeed led her to the field of counseling, and her favorite aspect of being a counselor is helping clients facilitate their own personal, academic, and career growth.

“Success is peace of mind which is a direct result of self-satisfaction in knowing you did your best to become the best you are capable of becoming”
~ John Wooden

Oregon & Washington

Zeny Ehrlich

Regional Coordinator, Portland
Tel: 503.238.5945

Zeny Ehrlich is a Regional Coordinator in the Portland office. As a Career Coach for the Immigrant and Refugee Community Organization, she oversaw the NW Promise Grant for Oregon Health and Science University (OHSU) and Providence Health and Services. She brings to the Education Fund skills and experience specialized in providing education and career planning to incumbent workers of immigrant and refugee backgrounds. She also liaised with stakeholders and coordinated cohort trainings to meet specific needs of other underserved populations. Zeny obtained a bachelor degree from the University of the Philippines and a master degree from the University of London. Previously, as a teacher at Thailand’s top university, she worked with diverse populations while living abroad with her journalist husband. Zeny believes that education is a key that opens many doors. Her passion is to recognize and help lift up the lives of those who otherwise lack the channels for greater opportunities.

“The mind is not a vessel to be filled, but a fire to be kindled.”
~ Plutarch

Angelynn Avé

Regional Coordinator, Portland
Tel: 213.401.3025

Angelynn Avé is a Regional Coordinator in the Portland area for Northwest programs. Professional development is something that she believes generates passion for bringing clarity, opportunity, and inspiring engagement. She utilizes her many years of experience in her professional career and empathetic attitude to cultivate a welcoming space for her Northwest members. Angelynn spent the last 17 years being an entrepreneur by honing in on her professional skills in various fields, living across the country and owned a small business for four years before relocating to the West Coast. She decided she needed to pursue her passion for education, mentorship, and the exploration of self. Her philosophy is to be kind to yourself, work smarter, and be willing to seek advice. Angelynn has a strong background in customer relations and offers her unique perspective and flare for creativity in all that she does.

“The task of the modern educator is not to cut down jungles but to irrigate deserts.”
~ C.S Lewis