Critical Skills Webinars

Overview

In partnership with Learnit, we are offering six two-hour trainings on key topics to help you develop relevant and timely critical skills for working in today’s healthcare setting. Participants will join a live virtual classroom session with Learnit’s expert instructors and will walk away with tangible tools that can be applied in their professional and personal lives.

Course Topics and Schedule

Strengthen Your Relationships

Learn to build trust and empathy with colleagues and patients for stronger relationships.

  • Wednesday, November 20, 7 – 9am Pacific

 

Enhance Your Emotional Intelligence

Learn to improve emotional awareness and relationship management for better patient care and teamwork.

  • Friday, December 6, 1-3pm Pacific

 

Deal with Conflict

Gain conflict resolution tools for a more harmonious work environment.

  • Monday, November 4, 10am-12pm Pacific
  • Monday, December 9, 1-3pm Pacific

 

Communicate Across Cultures

Navigate cultural differences to work effectively in diverse healthcare settings.

  • Monday, November 18, 10am-12pm Pacific

 

Communicate with Confidence

Learn to communicate clearly and confidently in any situation, especially under pressure.

  • Monday, November 25, 1-3pm Pacific
  • Wednesday, December 4, 7-9am Pacific

 

Cultivate a Growth Mindset

Learn how to build resilience and adapt to changes with a mindset focused on growth.

  • Monday, November 25, 10am-12pm Pacific
  • Tuesday, December 31, 1-3pm Pacific

To apply

To complete registration, visit Learnit’s registration portal.

  1. Once you enter your information on the landing page, you will see a list of Critical Skills courses under “Choose Class.”
  2. Select a course title to see the available dates and times to join the online live, instructor-led session.
  3. Click “add to cart” and then go to the shopping cart icon at the top right of the page.
  4. Click Checkout.
  5. Complete the form (total payment should show $0!). Then click REGISTER!

Enjoy your Critical Skills Webinar with Learnit!

Full Course Descriptions

See full course descriptions below.

Enhance Your Emotional Intelligence

Develop your emotional intelligence skills by focusing on self-awareness training. In this workshop, participants will gain a deeper understanding of what emotional intelligence is, why it matters, and how to develop it. The course is built on two emotional intelligence pillars: self-awareness and self-management, and draws from the latest research and trends in emotional intelligence, including interoception and emotional granularity. Participants will leave with enhanced insight and perspective about their own emotional experience and how to navigate that experience in the workplace and in their personal life.

Communicate with Confidence

Focus on your communication skills training and improve your communication in the workplace. Learn to effectively voice your ideas and opinion in a professional setting, with or without preparation. Not every opportunity to speak is a presentation. What about meetings, water cooler conversations, interviews? There are a host of business situations where you will be asked to present information on the spot. This class is designed to help you manage those impromptu speaking situations with grace, clarity, and concision.

Deal with Conflict

Focus on your conflict resolution skills to learn how you should be dealing with conflict in the workplace. Learn to recognize when a situation has turned from a simple disagreement into a conflict by understanding the root cause of conflict and the role threat-response plays. Temper your own reactions in a heated moment with a conflict analysis framework. Work toward positive-sum outcomes with a 4-step process for managing your responses and offers.

Cultivate a Growth Mindset

Fascinating research reveals that having a growth mindset is the most highly correlated factor in success – higher than intelligence, education, and talent. In this workshop, we investigate both how and when to implement a growth mindset.

Strengthen Your Relationships

Focus on your emotional intelligence training by developing your social awareness skills. In this workshop, participants will learn how to use emotional intelligence to understand, connect, and work with others more effectively. The course is built on two emotional intelligence pillars: Empathy and Relationship Management and draws from the latest research and trends in emotional intelligence, including “emotion scientist,” observation, and active listening. Participants will leave with enhanced levels of understanding about the emotional experiences of others and how to connect and manage relationships in the workplace and in their personal lives.

Communicate Across Cultures

Communicate across Cultures will improve your ability to cooperate and collaborate within a multicultural organization. One of the keys to doing this well is understanding how different cultures build trust and express themselves. Multiply this by unique the differences between individuals and organizations and you begin to see how complex working across cultures can become. This workshop will help you anticipate and adjust to some of the most significant cultural differences you might experience, so you can build strong, effective, and lasting, work relationships.